AI Voice Agents That Speak
Every Indian Language
Zoice automates phone calls, chat, and WhatsApp conversations in Hindi, Tamil, Telugu, Kannada, and 10+ Indian languages — handling sales, customer support, compliance, debt collection, and retention at scale, without human agents.
No code · Go live in minutes · 10+ Indian languages
Hear Zoice speak your customer's language
Natural, production-ready voices in 10+ Indian languages. Need your own brand voice? We clone it from just 3 minutes of audio — and the same cloned voice works across voice calls, WhatsApp and web chat.
“नमस्ते! मैं स्वरा बोल रही हूँ, ज़ॉइस की AI एजेंट। बताइए, मैं आपकी क्या मदद कर सकती हूँ?”
“नमस्ते! आपका ऑर्डर कल शाम पाँच बजे तक पहुँच जाएगा। क्या मैं और किसी चीज़ में आपकी मदद करूँ?”
“வணக்கம்! நான் பல்லவி, உங்கள் AI உதவியாளர். உங்களுக்கு எப்படி உதவலாம்?”
“నమస్తే! నేను శ్రుతి, మీ AI ఏజెంట్. మీకు ఎలా సహాయం చేయగలను?”
“নমস্কার! আমি তানিশা, আপনার এআই এজেন্ট। আপনাকে কীভাবে সাহায্য করতে পারি?”
“नमस्कार! मी आरोही, तुमची AI एजंट. मी तुमची कशी मदत करू शकते?”
“Hello! This is Neerja, your Zoice AI agent. Your renewal is due tomorrow. Shall I help you complete it right now?”
“Good afternoon! This is Prabhat from Zoice. I can confirm your appointment for Friday at 4 PM. Does that work for you?”
Every voice above also speaks on WhatsApp and web chat. Custom brand voices are cloned from a 3-minute audio sample — write to info@zoice.ai to get started.
Want your own brand voice? Clone it from 3 minutes of audioWatch a Zoice agent work
An embeddable web-chat widget and a WhatsApp conversation, driven by the same agent brain — so answers, knowledge-base citations, and human handoffs stay consistent across every channel.
Chat with us
Zoice Assistant
Zoice Assistant
online
One agent brain. Every channel.
Build your agent once, then deploy it to phone lines, WhatsApp, your website, and your own SIP trunk — the same behavior and guardrails on every channel.
AI Phone Calls
- Inbound answering on your own numbers — Plivo live, Twilio listed
- Outbound singles, bulk CSV uploads, and full campaigns with dialing, contact, and engagement trends
- Call ambience (office hum), noise suppression, and pitch control for natural-sounding calls
WhatsApp Business
- Direct Meta Cloud API connection wizard — no BSP markup
- Approved templates with dynamic placeholders, free text inside the 24-hour window
- Webhook signature verification and an outbound send REST API
Web Chat
- Branded, embeddable widget that matches your site
- One script tag to install — go live in minutes
- CORS origin allowlist and token rotation built in
SIP / BYOC
- Bring your own carrier trunk over UDP, TCP, or TLS with digest or IP-allowlist auth
- SRTP encryption (SDES/DTLS), OPTIONS-tested trunks, DIDs bound to agents
- Your codec order (PCMU/PCMA/opus/G722) and DTMF modes (RFC2833, SIP INFO, in-band)
Your AI knows when to hand over
Two tools in the agent editor — transfer_agent for warm AI-to-AI handoffs and transfer_number for human escalation — each fired by plain-language trigger scenarios you write. Add as many scenarios per tool as you need.
transfer_agentBilling AgentWhisper
Type a private operator hint — the agent folds it into its very next turn. The caller never hears you.
Take over
Pause the bot and reply as a human in the same thread, then hand the conversation back when you're done.
Voice takeover
Your phone rings and joins the live call — speak to the customer directly, then release back to the AI.
Stop listening to recordings. Start asking questions.
Every call ends with an AI summary, a sentiment verdict, structured extracted data, and per-objective results — and the org-wide dashboard answers natural-language questions about all of it.
AI Summary
Customer called to reschedule the delivery of order #4521 after missing the original slot. The agent verified the registered mobile number, offered three alternate windows, and confirmed Saturday 11 AM. Customer asked for an SMS confirmation, which was sent before the call ended.
Extracted data
Objectives
Top 3 reasons, last 7 days
AI answer computed from your call data
Plus dialing, contact and engagement trends, best-time-to-call, and top keywords — across Overview, Inbound, Outbound and Sentiment tabs.
Answers grounded in your documents
Attach knowledge bases to any agent. Retrieval-augmented answers come with source citations, and an LLM-as-judge flags ungrounded responses for your team to triage.
1 · Upload
Drop files to build your KB
Documents, spreadsheets — even call recordings and videos
Chunk health at a glance: total chunks, embedding coverage, average chunk size — with a rechunk hint when sizing is off.
2 · Test retrieval
pricing-2026.pdf · chunk 12
“Premium includes two onsite onboarding sessions…”
onboarding.docx · chunk 03
“Onsite sessions are scheduled within 14 days…”
faq-internal.md · chunk 27
“Standard plans use remote onboarding only…”
The test bench shows the exact top-K chunks your agent will see — before a single customer asks.
3 · Answer with sources
Yes — Premium includes two onsite onboarding sessions, scheduled within 14 days of signup. Standard plans use remote onboarding only.
Sources: pricing-2026.pdf · onboarding.docx
Agents cite where every answer came from, so customers — and auditors — can trust what they hear.
Built to pass procurement
Enterprise controls on every layer — identity, access, audit, and data lifecycle — backed by a regular VAPT (vulnerability assessment & penetration testing) program.
MFA & session controls
TOTP MFA with backup codes, org-wide force-MFA, IP allowlists, and per-user session caps.
Granular RBAC
Custom roles built from a permission catalog, enforced with page-level permission gates.
SSO & SCIM
SAML/OIDC single sign-on with Okta and Azure AD, plus SCIM user provisioning.
Audit logs with diffs
Every change captured with before/after diffs, streamable to your external log sinks.
PII redaction
Aadhaar, PAN, OTP, and PCI patterns redacted before transcripts ever touch storage.
Consent capture
DPDP/TCPA consent recorded as a clear yes/no in the first 5 seconds of outbound calls.
Encryption end to end
WhatsApp tokens encrypted at rest, SRTP media on SIP, signed webhooks with secret rotation.
Data lifecycle & residency
Retention policies per data class, GDPR delete-or-mask requests, and data residency selection.
Trusted by teams across India
Banks, insurers, fintechs, and consumer brands run real customer conversations on Zoice every day.
Outbound sales campaigns in fluent Hindi
Zoice voice agents ran ClearTax's outbound sales campaigns end-to-end — a professional sales-advisor persona introducing the product, handling questions, and qualifying interest in natural, conversational Hindi.
- Outbound campaign dialing handled by AI, no human dialers
- Natural Hindi conversations with a consistent brand persona
- Campaign-level reporting on contact rate and outcomes
An inbound voice assistant that knows every caller
Kaushgar Setu's helpline runs on a Zoice voice bot that identifies callers from their number, reads out their wallet balance and training status, and files SLA-tracked support tickets — without a human picking up.
- Caller identification from the incoming number
- Live account lookups: wallet balance, lead and batch status
- Support tickets created on-call with SLA tracking
Plugs into your stack
Why Choose Zoice for Your AI Agents?
Simplicity & Plug-and-Play Power
Our "no-code/low-code" platform makes creating, deploying, and customizing AI Voice Agents incredibly easy. Plug and play various components like STT, TTS, LLM, and even STS models to tailor your agent on every layer, ensuring precise control without complex coding.
Built for India: Best-in-Class Performance
Zoice is rigorously tested and optimized with the best models against diverse Indian voices and local use cases. This ensures superior accuracy in speech recognition and naturally flowing conversations that resonate deeply with your Indian customers.
Seamless Integration & Flexible Deployment
Connect with ease. Zoice supports popular telephony providers like Plivo and Twilio, your own SIP trunks (BYOC), signed webhooks, and WhatsApp via the Meta Cloud API. Choose the deployment option that suits your needs—on-prem, client cloud, or Zoice's private cloud—for full control, security, and scalability.
Transparent Value: Inbound/Outbound & ROI
We offer competitive, transparent pricing models that clearly demonstrate your return on investment. Zoice supports both inbound and outbound calling use cases, empowering proactive customer communication and automating routine interactions, enhancing efficiency across the board.
Ready to Transform Your Customer Conversations?
Experience the power of Zoice's AI Agent Platform today
