AI Voice Agents That Speak Every Indian Language
Zoice automates phone calls, chat, and WhatsApp conversations in Hindi, Tamil, Telugu, Kannada, and 10+ Indian languages — handling sales, customer support, compliance, debt collection, and retention at scale, without human agents.
A full conversation loop in under a second
Speech in, speech out — recognition, retrieval, reasoning and synthesis run as one streaming pipeline, so the caller never waits through a pause.
Hear real AI agent conversations in action
Actual customer calls handled end-to-end by Zoice AI agents — across languages and use cases. Press play on any recording to hear how naturally the agent listens, responds and resolves.
Hear Zoice speak your customer's language
Natural, production-ready voices in 10+ Indian languages. Need your own brand voice? We clone it from just 3 minutes of audio — and the same cloned voice works across voice calls, WhatsApp and web chat.
Every voice above also speaks on WhatsApp and web chat. Custom brand voices are cloned from a 3-minute audio sample — write to info@zoice.ai to get started.
Want your own brand voice? →Watch a Zoice agent work
An embeddable web-chat widget and a WhatsApp conversation, driven by the same agent brain — so answers, knowledge-base citations, and human handoffs stay consistent across every channel.
Chat with us
Zoice Assistant
Zoice Assistant
online
One agent brain. Every channel.
Build your agent once, then deploy it to phone lines, WhatsApp, your website, and your own SIP trunk — the same behavior and guardrails on every channel.
AI Phone Calls
VoiceWhatsApp Business
ChatWeb Chat
WidgetSIP / BYOC
TelephonyAnswers grounded in your documents
Attach knowledge bases to any agent. Retrieval-augmented answers come with source citations, and an LLM-as-judge flags ungrounded responses for your team to triage.
1 · Upload
Drop files to build your KB
Documents, spreadsheets — even call recordings and videos
Chunk health at a glance: total chunks, embedding coverage, average chunk size — with a rechunk hint when sizing is off.
2 · Test retrieval
pricing-2026.pdf · chunk 12
“Premium includes two onsite onboarding sessions…”
onboarding.docx · chunk 03
“Onsite sessions are scheduled within 14 days…”
faq-internal.md · chunk 27
“Standard plans use remote onboarding only…”
The test bench shows the exact top-K chunks your agent will see — before a single customer asks.
3 · Answer with sources
Yes — Premium includes two onsite onboarding sessions, scheduled within 14 days of signup. Standard plans use remote onboarding only.
Sources: pricing-2026.pdf · onboarding.docx
Agents cite where every answer came from, so customers — and auditors — can trust what they hear.
Your AI knows when to hand over
Two tools in the agent editor — transfer_agent for warm AI-to-AI handoffs and transfer_number for human escalation — each fired by plain-language trigger scenarios you write. Add as many scenarios per tool as you need.
transfer_agentBilling AgentWhisper
Type a private operator hint — the agent folds it into its very next turn. The caller never hears you.
Take over
Pause the bot and reply as a human in the same thread, then hand the conversation back when you're done.
Voice takeover
Your phone rings and joins the live call — speak to the customer directly, then release back to the AI.
Pick the conversation you want handled first
Same platform, different job to be done — the prompts, knowledge, and compliance rules change, the infrastructure does not.
AI agents for sales
Launch an outbound campaign from a CSV, qualify budget and intent in natural Hinglish, and book the demo before a competitor calls back.
See the sales use caseAI agents for support
Answer calls, WhatsApp messages, and web chats 24/7 from your own help docs — and escalate the hard ones to a human with full context.
See the support use caseAI agents for compliance
Capture consent at the top of every call, redact PII from transcripts, and check 100% of conversations against your mandatory disclosures.
See the compliance use caseAI agents for collections
Remind borrowers empathetically in 10+ Indian languages, send the payment link on WhatsApp, and record the promise-to-pay.
See the collections use caseAI agents for retention
Track sentiment across every conversation, fire a churn alert when an account turns negative, and call with a personalised save offer.
See the retention use caseAll Zoice AI agent use cases
Compare the five side by side and pick the conversation that is costing you most.
Open the solutions hub
Build, launch and watch every agent from one console
Agent configuration, campaign control, live transcripts and analytics — the whole operation in a single workspace your team can run without engineering.
Stop listening to recordings. Start asking questions.
Every call ends with an AI summary, a sentiment verdict, structured extracted data, and per-objective results — and the org-wide dashboard answers natural-language questions about all of it.
Customer called to reschedule the delivery of order #4521 after missing the original slot. The agent verified the registered mobile number, offered three alternate windows, and confirmed Saturday 11 AM. Customer asked for an SMS confirmation, which was sent before the call ended.
Built to pass procurement
Enterprise controls on every layer — identity, access, audit, and data lifecycle — backed by a regular VAPT (vulnerability assessment & penetration testing) program.
MFA & session controls
TOTP MFA with backup codes, org-wide force-MFA, IP allowlists, and per-user session caps.
Granular RBAC
Custom roles built from a permission catalog, enforced with page-level permission gates.
SSO & SCIM
SAML/OIDC single sign-on with Okta and Azure AD, plus SCIM user provisioning.
Audit logs with diffs
Every change captured with before/after diffs, streamable to your external log sinks.
PII redaction
Aadhaar, PAN, OTP, and PCI patterns redacted before transcripts ever touch storage.
Consent capture
DPDP/TCPA consent recorded as a clear yes/no in the first 5 seconds of outbound calls.
Encryption end to end
WhatsApp tokens encrypted at rest, SRTP media on SIP, signed webhooks with secret rotation.
Data lifecycle & residency
Retention policies per data class, GDPR delete-or-mask requests, and data residency selection.
Made in India, by Indians
Indian languages aren't a localisation checkbox we added later — they're the reason Zoice exists. The company, the team, and your data are all here.
An Indian company
Registered and operating in India — not a foreign platform with a sales office here.
Built by an Indian team
Designed, engineered, and supported by people who speak the languages your customers speak.
Your data stays in India
Conversations, recordings, and audit logs are stored in India, with retention and purge jobs running in-region.
Priced in rupees
Transparent INR pricing with no forex surprises and no currency-conversion markup on your bill.
Trusted by teams across India
Banks, insurers, fintechs, and consumer brands run real customer conversations on Zoice every day.
Outbound sales campaigns in fluent Hindi
Zoice voice agents ran ClearTax's outbound sales campaigns end-to-end — a professional sales-advisor persona introducing the product, handling questions, and qualifying interest in natural, conversational Hindi.
An inbound voice assistant that knows every caller
Kaushgar Setu's helpline runs on a Zoice voice bot that identifies callers from their number, reads out their wallet balance and training status, and files SLA-tracked support tickets — without a human picking up.
Ready to Transform Your Customer Conversations?
Experience the power of Zoice's AI Agent Platform today
Frequently Asked Questions
Zoice is a conversational AI platform for Indian businesses — automating phone calls, chat, and WhatsApp conversations in Hindi, Tamil, Telugu, and 10+ Indian languages for sales, customer support, compliance, debt collection, and retention use cases.